Return and refund

If you are not satisfied with your purchase you can send back the products by writing to info@candelx.it; we will ask you  only a contribution of transport. We will refund you by bank transfer or paypal (if you choose this method of payment).

To insure the goods from damage during transport you  must ask to info@candelx.it  We will asked you a extra cost of insurance based on the value of the goods.

All products are well packed so as to avoid damage during transportation.

In the event of a shipping error  will be withdrawn it  and sent back to the right product ordered; transport in this case it will be at our expense.